FAQ's
General Questions – BASED ON 2011 CONCERT
General Questions – BASED ON 2011 CONCERT
Q: Who runs Slane Castle Concerts
Our concert promoter MCD www.mcd.ie
Q: Who manages the VIP Area at Slane Castle Concerts:
The VIP Compound area is managed by Slane Castle limited on behalf of the Conyngham Family.
Q: Where can I buy concert tickets
A:General admission tickets are sold through our official ticket agent Ticket master www.ticketmaster.ie
A:VIP ticket sales are limited and only available to purchase through the office at Slane Castle
Email: sales@slanecastle.ie
Q: How can I stay updated on artist additions to the event in the run up?
You could subscribe to www.mcd.ie/subscribe update for all updates on Slane 2012.
Q: Is it too late to enquire about my band performing at Slane?
A: I’m afraid so, yes.
Q: Can I purchase a car parking ticket?
A: There is no pre-booking facility available for car parks at Slane which are operated by local farmers. Designated car parks will be sign posted and Gardai will direct you to these. There maybe unauthorized car parks in operation but MCD have no responsibility for or connection to these.
Q: Can I leave the event and come back in again?
A: Please note there is no readmission to the event.
Getting there
Q: I’m travelling from the UK – can you tell me best way of getting to Slane?
A: Best airport to fly into is Dublin Airport. If arriving at Dublin or Dun Laoghaire ferry ports, take the M1 north out of Dublin and exit at the Slane exit and follow signs for designated car parking. Alternatively use Dublin Bus shuttle from Dublin.
Q: I’m trying to find out how I can get to the event?
A: Dublin Bus will operate a shuttle service from Mount joy Sq in Dublin. Book in advance on www.dublinbus.ie. Ulster bus run services from Belfast and many of the other major towns in Northern Ireland. If you are travelling from other areas, please check www.buseireann.ie , www.irishrail.ie or with your nearest ticket outlet for details of local bus operators.
Avoid leaving Dublin before 12 noon as queuing will not be permitted prior to gates opening at 3 pm.
Access Questions
Q: What is the earliest I can arrive to the event?
A: Gates will open at 3 pm on showday. No queuing will be permitted prior to this so you should time your arrival accordingly.
Q: Can I bring Garden Furniture or seats with me?
A: Unfortunately not. Neither garden furniture nor umbrellas will be permitted for Health and Safety reasons.
Q: Will there be Disabled Facilites?
A. We want everyone to be able to enjoy our events, participate, feel safe, as well as being part of the crowd. The following section aims to help you make an informed decision about attending. All disabled customers are welcomed at MCD shows, but note that this event takes place on a sloping greenfield site. Parts of this site may have undulating sections of terrain, meaning that sometimes access is not that easy. Stewards however, will be at hand to assist.
We will provide a platform just beneath the wheelchair platform on the side of the hill beneath the castle at Slane for people who have mobility or standing problems. We can issue you a pass to the disabled car park, which is the closet car park to the site – though please bear in mind that everywhere at Slane is a long walk! Please email specialneeds@mcd.ie to request a car pass. Note that space in this area is limited. Please contact us well in advance to allow us to plan for your arrival.
If you know that you will need to charge your electric wheelchair at the one of our events, please get in touch with us beforehand to make arrangements. Email us at specialneeds@mcd.ie
Non-disabled customers may be asked to leave the platform when it is busy to facilitate those more deserving and we ask all customers to be considerate of others needs.
Patrons will require a Disabled ticket to access the viewing platforms. These platforms are solely for the use of disabled people and their carers. Platform access ramps will have a gradient to lend itself to improved ease of access. All platforms have loose seating for carers. In the summer months, our outdoor show platforms are not covered. There maybe use of laser and strobe lights at the event. Those persons affected by lighting should ensure they have sufficient time to leave the viewing platform/crowd before effects begin. Please bear in mind the audience may be very large and movement through the crowd slow.
Where possible, a disabled toilet should be located nearby and its use restricted to disabled patrons. If possible, at least one person accompanying the disabled patron will be accommodated on the platform. All staff are briefed regarding arrangements for disabled customers, and if you experience problems dealing with any staff on site, we do wish to hear from you, preferably at the event.
Q: I’m not in a wheelchair but I have mobility problems?
A: We will provide a platform just beneath the wheelchair platform on the side of the hill beneath the castle at Slane for people that have mobility or standing problems. Admission to this will operate on a first come, first served basis. As above, we can issue a pass to the disabled car park, which is the closet car park to the site – though please, bear in mind that everywhere at Slane is a long walk! Please email specialneeds@mcd.ie to request a car pass.
The scheme and disabled facilities are not open to those with temporary injuries such as broken legs, pregnant customers and so on. There are medical and welfare facilities on site, which are open to all customers, but use of the disabled facilities, are strictly regulated.
Food & Drink Questions
Q: How much beer can I bring in with me?
A: No alcohol is permitted onto the event site and searches will be in place at the entrances. MCD are committed to responsible alcohol policies and work with www.drinkaware.ie in relation to this. We also have a 2 drink per person limit on all onsite bars. ID will be checked rigorously on event day. There will be an array of onsite concessions selling food and beverage. Note no glass is permitted on site, – only plastic bottles will be permitted.
Trader Questions
Q: How can I find out information about having a stall at the event?
A: Please contact us at contact@mcd.ie
Press Questions
Q: I have a Press Enquiry, who should I contact?
A: Please contact us at contact@mcd.ie
